My account?
Opening an Account is easy. Simply click My account, or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order.
Who do I contact in reference to my order?
For updates about orders, please contact info@yellowstudiogh.com
Can I return or exchange an item?
No refunds are accepted and we offer exchanges into different size for item shipped back within 14 days from when it was delivered to you
I bought an item on sale. Can I return it?
Sale products are “final sale” , we do not offer returns. We do not offer exchange for sale products
Can I cancel an order ?
You can not cancel an order after 24hours
When do I get my refund?
Once your order is canceled , it should take 3-5 business days to see your refund back on your account depending on your bank/credit card/ form of payment
international duties and taxes?
Yellow studio is not responsible for duties and taxes for international orders. Please advise that all prices on the web store are pre-tax and the buyer is responsible for duties and taxes of an item.
What sizing do you use?
Our clothes are based on European/German sizing. Please use our size chart that you find at each item to compare our sizes to regular size
Order and tracking ?
Once your order has been approved, you will receive an email confirmation with your shipping details. All orders
take 1-2 business days to be fulfilled. Most orders will ship in 2-5 business days after receipt of order. Please note international shipping will take 7 to 14 business days depending on shipping couriers depending on location. You will receive an email confirmation with shipping once shipped.
Opening an Account is easy. Simply click My account, or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order.
For updates about orders, please contact info@yellowstudiogh.com
No refunds are accepted and we offer exchanges into different size for item shipped back within 14 days from when it was delivered to you
Sale products are “final sale” , we do not offer returns. We do not offer exchange for sale products
You can not cancel an order after 24hours
Once your order is canceled , it should take 3-5 business days to see your refund back on your account depending on your bank/credit card/ form of payment
Yellow studio is not responsible for duties and taxes for international orders. Please advise that all prices on the web store are pre-tax and the buyer is responsible for duties and taxes of an item.
Our clothes are based on European/German sizing. Please use our size chart that you find at each item to compare our sizes to regular size
Once your order has been approved, you will receive an email confirmation with your shipping details. All orders
take 1-2 business days to be fulfilled. Most orders will ship in 2-5 business days after receipt of order. Please note international shipping will take 7 to 14 business days depending on shipping couriers depending on location. You will receive an email confirmation with shipping once shipped.